This is literally the worst rental car company I've ever used.. and I've been to Iceland. They stated to drop the key off in the return bin that was inside of the airport, as I would be returning the car after hours. They failed to mention that the airport was closed at the time that we were returning it (and they knew the time) and so we had no access to said bin. Not to worry though, as long as we returned it by noon we wouldn't be charged another day, and guess what, we did! My aunt, who lives in Anchor Point, turned the keys in at 11:50 and explained the situation. They explained that it was too late and charged the card an extra day anyways. When I called to explain again, they simply explained that I should just accept the charge as they would not be returning my money!! I would give negative stars if I could. Do NOT rent with this company unless you've got loads of money that you'd like to just throw away!
Budget Car Rental is a US Car Rental based in Kenai, Alaska. Budget Car Rental is located at 245 Trading Bay Rd, Kenai, AK 99611, USA.
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